The girl who was "helping" us out was rude and discarded everything we told her about switching phones. When asked for advice comparing features she was not interested. Worst customer experience ever. We left the store without purchasing a new phone because of it. We usually shop at the t mobile close to Asheville and they are always great. Very disappointed.
The staff was so helpful and I loved how Selita took her time with my son helping him pick our the perfect phone for his needs! Ww will definitely be back!
Purchased phone feel I was ripped off will never purchase from T-Mobile store again stick to online purchase no one to rip you off, charged made up fees
They customer service ain't good and cut me off for 8 dollars cause it want put towards my insurance no good Towers my phone hangs up up in the middle of a phone call company sucks!!!
Last month I spoke with two different supervisors and two customer service representatives all saying that I was getting double charged for my account one of the supervisors told me that the 341.98 that I paid covered everything and I was caught up then I get another bill last month saying I owed 255.25 but the service representative took off 150 due to me getting over charged which I only had to pay 140 now this month I get a bill that says my balance is 240.68 and the lady and the guy is telling me it's because of the 255.25 that I owed and I'm like no the 341.98 covered all of that which was said to me by a different supervisor the supervisor I had spoken with kept talking over me instead of actually trying to listen I'm getting tired of having to pay just about 300 dollars a month because t-mobile keeps making mistakes on my account fix it or I'm switching companies
T Mobile is a US Electronics Store based in Greenville, North Carolina. T Mobile is located at 600 Greenville Blvd SE Suite C, Greenville, NC 27858, USA.
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