Made an appointment for an oil change mid-day on a Saturday. Most places around here would've had me sitting there for 30-45 minutes if not more, they had me in and out in less than 15 minutes. Fantastic!
Good customer service
The tricked me!!!! Don’t use the Groupon because they’ll claim “it requires more oil than the Groupon allows. Horrible staff
Before I get to the bad , i will say the only good experience I had was making my appt over the phone with the technician named Rob. He was very nice and helpful. Besides that, I will NEVER come back here as I waited over 2 hours for an oil change. I arrived 30 minutes early for a 12:30 appt and was told that they would be able to get me in and out since I was early. Now it wasn't until 45 minutes in that i was informed of a broken oil plug that would need to be replaced && the extra $$. Why wasn't I informed of that sooner?? Then I asked if I should be picked up since I'd been waiting a while and I was told "Oh now they're finishing up now" 30 minutes later i was still waiting. Exactly why I will pay the extra and only go to the dealership for my vehicle to be serviced from now on.
Sears Auto Center is a US Car Repair based in Greenville, North Carolina. Sears Auto Center is located at 240 Carolina East Mall, Greenville, NC 27834, USA.
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