At the end, they found my paid receipt attached to someone else's paper work. Instead of an apology I got called liar and hypocrite.
Sum it up, they need to find other line of work.
Love love love these Drs. Jennifer and Dr J are the best. I always truly feel welcome there no matter what the issue. I started out seeing Dr J who was awesome and one day met Jennifer she is now my full time Dr! She's the best takes time to listen and I really feel like she does everything in her power to help. I've been there for emergencies(chest pain) they immediately did an EKG on me, I've most recently had a bulging disc in my back and Jennifer is been the best! She's taking steps to make sure that when and if there comes a time of needing an MRI that it will be covered thru my insurance. Highly recommend!
Doctor J is one of the Best doctors, He spends time with you, goes above and beyond for his patients! Allison is so helpful and is a great person! Doreen tries to always help in the best way that she can. she is the office manager and takes her time no matter what to try and make everyone happy. most people don't even know what insurance that they signed up for, they don't know what a "FREE" physical is, most people don't take the time to call and find out whats covered and clearly some of you don't know that you have to wait a complete year for a "FREE" physical for it to be covered. most people also don't like to admit their faults. most negative reviews are one sided.. you will not get this care anywhere else that is why Dr J has 15,000 patients and a great rep! I love his staff and they are always helpful! THANKS CAROLINA EAST FOR ALL YOUR HARD WORK!!!!! love sally!
I completely agreed with OTW, this firm is completely unprofessional.
This office's billing practices appear to be unethical for ordering additional unnecessary services to claim against your insurance to maximize their payout. I went for my annual physical to renew my annual prescription and they billed it as an office visit so they now can bill me for additional services if I were to go back to get my annual physical on record. Will never darken their doors again. Additionally, when you question why and how they billed for their service they treat you unprofessionally and like they do not care about having your business.
My advice for new customers is to go elsewhere for your medical treatment. And current customers, staffs must do better to keep you there.
I dealt with Allison and Doreen (the manager) and both were rude.
I have come here the last 5 times trying to get my severe anxiety under control. I see my doctor and tell her my medication have not been working. Then she suggest to up the dosage and use the same medication. It does not work as i have explained to her numerous times. Nonetheless you all refuse to give out any kind of controlled substance based on all the abuse going around. What about the people that need them to make there overall lives better. We cant get them now?
On Thursday June 22, 2017, I called about my bill, a week prior I received a bill stating that I did not paid for one of my visit when vivid remembered that I did pay. Allison insinuated I was a liar and Doreen called me hypocrite. Who in their right mind would call customer names like that, regardless of the situation?!
Carolina East Family Medicine is a US Doctor based in Greenville, North Carolina. Carolina East Family Medicine is located at 3282 Charles Blvd, Greenville, NC 27858, USA.
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