When I first scheduled the fitting appointment there was no mention of what would need to be done to enter the information in the computer, such as a deposit or of how much. The wedding party showed up and were informed then they couldn't even try on anything. The groom returned without the wedding party just to pick out what he liked so he wouldn't have to do that with the entire wedding party waiting . The man told him it would be $40 to schedule a fitting, which I confirmed in wilm was not true. They went back after I scheduled the fitting two weeks prior to the wedding, were measured, fitted and deposits were made. One measured and the other wrote it down. NOT A SINGLE TUX FIT when they arrived to pick up the Wednesday prior to the wedding so they shipped the revised tux to wilm for pick up Friday . The two younger boys did not fit AGAIN and they said they'd arrive Saturday . The ONLY good thing I can say is that once they did arrive they looked very nice. In my opinion the professionalism is highly lacking and in an already stressful event they really added more stress than necessary. We certainly will never use them again or purchase any clothing . Beware what you are setting yourself up for when you do formal rentals with this business .
Meagan couldn't have been better. I was in a hurry, needed a dress coat and she had me out quickly, without a sacrifice in service. I am a new fan.
In the past in a different city, it was a decent experience renting a tux from Mens Wearhouse. But this shop was poorly run. I went with my friend that is getting married and we wanted to look at options for what well be wearing to his wedding. When we asked the assosiat that was helping for samples and options to look through, she had nothing but attitude. My friend and his bride to be had not been to Mens Wearhouse before, and didn't know the options, selections, or how things worked, she never explained anything to them, but assumed that they knew everything about their store, so when they asked a question, she acted like they were stupid for not knowing. Luckily I've been there a few times so when she didn't give a clear awenser, I was able to explain what she left out. We were there for about 30 min, with her bringing out samples left and right, when I asked don't you have a book alwe can look through, she said, "Yeah, I guess you can look at that, could of asked for that sooner". I was kinda shocked but left it alone. My friend decided to call it a day, we left and went to koals and were able to buy nice suits that we can keep and have tailored for the same price they wanted to have us pay to rent. So it worked out in the end.
My fiancé and I went in to get him a tuxedo for our upcoming wedding. Our sales associate (can't remember her name) was super friendly and helpful. Within 5 minutes of our arrival, my fiancé was in the tuxedo that he eventually bought. The sales lady, while she did recommend that we buy certain things to complete his look, never pressured us to buy anything. They were having an amazing sale and we ended up getting the tux, a few shirts, a vest, and 3 ties all for a very reasonable price. We were even given a coupon that we used to go back later to buy the shoes at a much cheaper price. All in all, this was a wonderful experience. I just wish I could have found my dress in the same amount of time! :)
Great clothes and value. Sales associate are the best.
Men S Wearhouse is a US Clothing Store based in Greenville, North Carolina. Men S Wearhouse is located at 3150 Evans St, Greenville, NC 27834, USA.
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